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Cancellation and refund policy
Last updated 11 October 2026.
The ₹500 advance
After we WhatsApp you the price, you can pay a ₹500 advance by UPI to lock your slot. The advance is adjusted against your final bill.
When you get a full refund
- You decline our quote.
- We cannot supply the correct glass for your car.
- We cancel or cannot attend the booked slot.
- You cancel at least 24 hours before your slot.
Late cancellation
If you cancel less than 24 hours before your slot after we have arranged glass specially for your car, we may keep the advance to cover the cost of the order. We'll tell you before your booking is confirmed if this applies.
Rescheduling
You can move your slot free of charge by messaging us on WhatsApp at least 4 hours before it.
How refunds are paid
Refunds go back to the UPI account you paid from, within 5 working days of being approved.
After fitting
If you notice a leak, wind noise or any fitting problem, message us with photos and we'll inspect and fix fitting defects.
Questions: contact us.